Holiday Hours

OAKVILLE STORE HOURS-120 Speers Rd
BUSINESS HOURS:
*For all regular business hours please visit our locations page.
Friday, December 23rd:-
Potential for early closing Friday Dec. 23rd
Saturday, December 24th:
10-4 *
Sunday, December 25th:
CLOSED for Christmas
Monday, December 26th:
10-6
Tuesday, December 27th:
11-7
Wednesday, December 28th:
11-7
Thursday, December 29th:
11-7
Friday, December 30th:
11-7
Saturday, December 31st:
10-4
Sunday, January 1st:
CLOSED for New Year
Monday, January 2nd:
11-7
Collingwood STORE HOURS-499 First St
BUSINESS HOURS:
*For all regular business hours please visit our locations page.
Saturday, December 24th:
8-3
Sunday, December 25th:
CLOSED for Christmas
Monday, December 26th:
10-6
Tuesday, December 27th:
10-6
Wednesday, December 28th:
10-6
Thursday, December 29th:
10-6
Friday, December 30th:
10-7
Saturday, December 31st:
8-3
Sunday, January 1st:
CLOSED for New Year
Monday, January 2nd:
10-6
ONLINE ORDERS
TO RECEIVE YOUR PACKAGE BY DECEMBER 24TH PLEASE PLACE YOUR ORDER BY DECEMBER 16th 2022
*Shipping times vary depending on your location. If you are local and would like to pick up your order instead, please call us at 1-800-603-8580.
*Express shipping options are available at checkout for last minute orders - please see our shipping page for details or here for estimated delivery time based on your province/state

FREQUENTLY ASKED QUESTIONS

Are holiday orders guaranteed to arrive by Christmas?
Unfortunately, with the holiday rush, we are unable to guarantee any ship dates with our free ground service. We have to ship the orders in the same order they are placed in order to be fair to all of our customers. You can select one of our expedited shipping options to get your order more quickly.

Where is my in-store pickup order?

You will receive an email with confirmation that your order is ready to be picked up, and your order status will change from "Awaiting Fulfillment" to "Shipped". It is currently taking us about 1-2 business days to fulfill in-store pickups FOR THE Oakville location and 7 business days to fulfill Collingwood. If coming from out of town, we recommend calling our head office at 1-800-603-8580 or our retail location at 905-845-1561 to verify that your order is ready to be picked up, prior to making the trip to retrieve your order. Please print your order confirmation when picking up at the store to avoid having to wait in line.

Please print your order confirmation when picking up at the store to avoid having to wait in line.

Can my bindings be installed?
We offer a free binding install for customers picking up their order in-store, we will need the skiers boot to set the bindings. Binding installs cannot be done prior to pick up and are not available for orders being shipped.

What does "Awaiting Fulfillment" mean?
When your order status reads "Awaiting Fulfillment", this means we have received your order and are in the process of preparing your order for shipment. Please keep in mind our fulfillment times vary throughout the year. Our current fulfillment time is 10-12 business days due to the volume of orders.