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    • COVID-19 Statement
      Updated June 1, 2020

      To our Valued Customers and Community,

      The Corbetts Retail Store  at 120 Speers is closed for the season and will re-open mid August. To get all the updates and information on events happening please sign up for our newsletter. If you need any assistance with an order or product you have to pick up, please email info@corbetts.com or call 905-338-7713.

      Our End of Season sale is still on online for you to take advantage of, however we’re taking measures to ensure the safety of our distribution centre staff. Shipping may be delayed by 1-2 weeks, you will receive a notification and tracking information once your orders ships.

      You may also experience delays with our shipping partners that are beyond our control.

      Our Customer Service team is still working remotely, if you have any questions regarding your order or product you can reach us at info@corbetts.com

      Thank you for your patience and support,

      Stay Safe!

      Corbetts Ski + Snowboard Team

 

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FAQ's

1. What if I have equipment in the Tech Shop?
At this time we are not doing any pickups for the safety of our staff. Once our distribution centers re-opens please reach out to us at 1-800-603-8580 and we can arrange a pickup.

2. What do I do if I selected in-store pickup for an online order?
Please contact our online Customer Service team at info@corbetts.com or 1-800-603-8580 - we will arrange a different pick up option at a later time or simply ship your order.

3. Can I still shop online?
Yes, we are still processing online orders. Please note that response times to inquiries and order fulfillment may be longer than usual as we are operating with fewer staff in office.

4. I've returned an item back to you, when can I expect a refund?
If you already have a return in transit back to us, unfortunately we will not be able to receive it at our office and it will be held at the courier until further notice. Once we are able to re-open, we will process your return and issue the refund. This could be 2-4 weeks from May 6, 2020.

5. Am I still able to open a return for a recent purchase?
Yes, you can still contact us at info@corbetts.com to start the return process, although we won't be able to process the return until we are able to re-open. We will reach out to you with return instructions once we are back in the office. For a full update on return policy changes due to COVID-19, please see our Returns Policy page.